Frequently Asked Questions

Everything you need to know about shopping at Toyworld.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days.

What is your return policy for fashion items?

We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I determine the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fits may vary between styles.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my package after it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its progress in real-time.

Are your clothing materials sustainably sourced?

Toyworld is committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.